Terms & Conditions

Terms & Conditions

Welcome to Agoi Delivery. By accessing or using our website, services, or mobile application, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

Service Overview

Agoi Delivery provides logistics and parcel delivery services, including same-day, next-day, and custom weight-based deliveries across cities and remote areas.

User Responsibilities

  • You agree to provide accurate, complete, and current information during the booking process.
  • You are responsible for the proper packaging and labeling of parcels.
  • You must not use our services for illegal, prohibited, or dangerous items.

Booking and Delivery

  • All bookings must be made via our official platform.
  • Delivery timelines (same-day, next-day, etc.) depend on location, availability, and unforeseen conditions.
  • Agoi Delivery is not liable for delays caused by factors beyond our control (e.g., weather, accidents, public disturbances).

Payments and Fees

  • All delivery charges are communicated before booking confirmation.
  • Payments must be made via approved payment methods on our platform.
  • We reserve the right to revise pricing at any time.

Cancellation and Refunds

  • Bookings may be canceled within a specific time window. Charges may apply for cancellations made after dispatch.
  • Refunds, where applicable, will be processed in accordance with our refund policy.

Liability and Claims

  • Agoi Delivery will make every effort to ensure safe and timely delivery.
  • We are not liable for loss, theft, or damage due to improper packaging, restricted items, or customer negligence.
  • Claims for damaged or missing items must be filed within 48 hours of delivery.

Prohibited Items

You may not ship:

  • Explosives, firearms, or ammunition
  • Perishable goods without prior agreement
  • Illegal substances or counterfeit items
  • Hazardous materials

Intellectual Property

All content on this website, including branding, logos, text, and design, is owned by Agoi Delivery and may not be copied or reproduced without permission.

Modifications

We may revise these Terms at any time without prior notice. Continued use of our services implies acceptance of the updated terms.